Unichange Offers Bitcoin Exchanges Advice on Customer Service

Peer-to-peer (P2P) cryptocurrency exchange provider Unichange.me has issued a statement explaining how popular bitcoin and crypto exchanges could improve their services by integrating smaller, P2P services. By providing these kinds of alternatives, the firm said, popular exchanges can achieve greater flexibility, making their customers happier.
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Unichange to Exchanges: Provide P2P Options
Instead of bashing large exchanges for not providing P2P withdrawal options, Unichange actually praised the big firms for their popularity and well-regulated operations.
The firm then offered those exchanges a word of advice: give customers more withdrawal options. At present, according to Unichange, the only option available for withdrawals is a bank transfer.
These transfers ‘requir[e] personal verification which may take a week,’ Unichange said, ‘ not to mention the additional banking and transaction fees.’

This post was published at Bitcoinist on 2016/09/19.

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