Bitcoin Exchange Igot Challenges Scam Allegations

UPDATE (30th July 16:54 BST): This article has been updated with additional comment from igot users.
The founder of Australia-based bitcoin exchange igot has refuted claims his business is a scam.
Igot recently came under fire, with many of its users complaining about delays to their withdrawals, branding the company ‘untrustworthy’ and claiming they’d been robbed.
Rick Day, igot’s founder told CoinDesk the delays particularly affected fiat withdrawals, attributing them to a number of factors.
‘They [the issues] are as not as big as they appear from the outside … one of the biggest issues that we have with delays is banking relationships.’
Strained banking relations
Day said the exchange had received a few incoming fraudulent transactions into one of its bank accounts in Australia.
‘The person sending the funds basically used stolen bank accounts to fund igot wallets and withdraw bitcoin and [then] disappeared,” he explained.
This particular igot user, Day added, had a verified account, which raises questions around the company’s verification procedure. Day explained:

This post was published at Coin Desk on July 30, 2015.