BITCOIN COMPANY XAPO FACING MOUNTING CUSTOMER COMPLAINTS

A few weeks after suffering the wrath of Bitcoiners about unexpected cards fees that came with a two-month card shipping delay, the company is experiencing new setbacks from customers that complain about funds disappearance cases.
XAPO Customers Complain XAPO, the company with the largest capitalization of all Bitcoin industry with a $40M record fundraising, is again experiencing the wrath of its users. A Redditor has indeed reported a mysterious case of funds disappearance: after transferring 10 BTC ($ 4,030) to his Xapo’s account , he suddenly saw his balance fell sharply to 6BTC, preceding various login problems:
I was pretty confident after the debacle that it is now safe and reliable as they have claimed to have ‘moved to a new system.’I’ve activated 2FA, logged in a couple of times to make sure it works, transferred around 10BTC, booked a hotel (at this point the card worked) and went on holiday. Nightmare begins on arrival. Card no longer works, insufficient funds. No panic at first, temporary problem i thought. I tried to log into my account and was greeted with an ‘unknown error’ message upon entering my 2fa. Now i had no access to the 6BTC left on xapo the card did not work.

This post was published at Crypto Coins News on September 29, 2014.